Allgemein

• Feigenbaum A.V., Total Quality Control, New York: McGraw-Hill 1983
• Frehr H.-U., Total Quality Management: Unternehmensweite Qualitätsverbesserung, München: Hanser 1993
• Braverman J.D., Fundamentals of Statistical Quality Control, Reston: Reston Publishing Co., Prentice Hall 1981
• Wheeler D.J., Chambers D.S., Understanding Statistical Process Control, Knoxville: SPC Press 1992